Shipping Policy


  • Orders are processed within 1–3 business days after payment is confirmed.

  • Orders placed on weekends or public holidays are processed on the next business day.

  • Delivery times are estimates and may vary depending on your location.

  • Estimated shipping times:

    • Canada & USA: 3–7 business days

    • International: 7–21 business days

  • Shipping costs are calculated at checkout based on your delivery address and selected shipping method.

  • Free shipping may be available on qualifying orders or during promotional periods.

  • A tracking number will be provided by email once your order has been shipped (where available).

  • Tracking information may take 24–48 hours to become active.

  • Customers are responsible for any customs duties, taxes, or import fees for international orders.

  • Please ensure your shipping address is correct before placing your order. We are not responsible for delays or lost packages caused by incorrect address information.

  • Delivery delays caused by weather, customs clearance, holidays, or shipping carriers are beyond our control.

  • If your order arrives damaged, contact us within 48 hours of delivery with photos of the item and packaging.

  • If your package is significantly delayed or appears lost, please contact our support team so we can assist you.