Shipping Policy
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Orders are processed within 1–3 business days after payment is confirmed.
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Orders placed on weekends or public holidays are processed on the next business day.
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Delivery times are estimates and may vary depending on your location.
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Estimated shipping times:
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Canada & USA: 3–7 business days
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International: 7–21 business days
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Shipping costs are calculated at checkout based on your delivery address and selected shipping method.
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Free shipping may be available on qualifying orders or during promotional periods.
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A tracking number will be provided by email once your order has been shipped (where available).
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Tracking information may take 24–48 hours to become active.
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Customers are responsible for any customs duties, taxes, or import fees for international orders.
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Please ensure your shipping address is correct before placing your order. We are not responsible for delays or lost packages caused by incorrect address information.
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Delivery delays caused by weather, customs clearance, holidays, or shipping carriers are beyond our control.
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If your order arrives damaged, contact us within 48 hours of delivery with photos of the item and packaging.
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If your package is significantly delayed or appears lost, please contact our support team so we can assist you.